How to submit a request
- Email info@luminisbonhomie.com from the address associated with your LB account.
- Use the subject “LB Data Deletion Request” and include your name, Worker ID or client company, and the phone number ending in only its last four digits.
- LB will confirm the request and may require a limited identity check before processing.
Do not email Social Security numbers, ITINs, identity cards, bank credentials, passwords or full payment-card numbers.
What can be deleted
Eligible profile, marketing and optional account information may be deleted or de-identified after verification.
What may need to be retained
LB may retain records required for payroll, taxes, insurance, payments, fraud prevention, legal disputes, safety investigations or other mandatory business obligations. Access to retained records remains restricted.
Connected services
If an account used an external identity, payment, accounting or communication provider, that provider may maintain separate records under its own legal obligations and privacy policy.